To pay your utility bill online using a credit/debit card or e-check, please click the "Pay Online Now" link below and you will be transferred to the City of Collinsville's online payment portal.
Before making your first payment you will be required to register for an account. Once you fill in the required information, you will receive an e-mail confirming that your account has been set up. You may then return to the payment site and log in to pay your bill. Once you submit your payment, it will be automatically applied to your account.
Please only submit the payment once or your form of payment will be billed twice.
TO PREVENT YOUR SERVICE FROM BEING DISCONNECTED, PLEASE DO NOT MAKE A PAST DUE PAYMENT ONLINE ON THE 22nd OF THE MONTH.
All payment received after 8:30am will be processed the next business day.
NOTICE: Due to upgrade being done to the City of Collinsville computer system on Friday, August 12, 2016 we will be unable to process credit card payments online or in our office on that day. NO CREDIT CARDS WILL BE ACCEPTED ON FRIDAY, AUGUST 12, 2016. We're sorry for any inconvenience this may cause.
Pay Online Now